Last Updated: 08 October 2025
1. Introduction
This privacy policy outlines how Pearson Air Ltd. (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website, https://pearsonair.co.uk (the “Website”), or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
We are Pearson Air Ltd., a company registered in England and Wales.
•Company Name: Pearson Air Ltd.
•Company Registration Number: 12167329
•Registered Address: Guildford, Surrey
•Email: info@pearsonair.co.uk
•Phone: 01483 399 463
For the purpose of the UK GDPR, Pearson Air Ltd. is the data controller.
3. What Personal Data We Collect
We may collect and process the following types of personal data:
•Identity Data: Your full name.
•Contact Data: Your postcode, email address, and telephone number.
•Inquiry Data: Any information you provide to us in the message field of our contact form or when you communicate with us by email or phone.
•Usage Data: Information about how you use our Website, such as which pages you visit. This is collected through cookies and similar technologies.
We collect this information directly from you when you fill out the contact form on our Website or otherwise communicate with us.
4. How We Use Your Personal Data
We use your personal data for the following purposes:
•To respond to your inquiries and provide you with information about our services.
•To provide you with a quote for our air conditioning installation, servicing, or maintenance services.
•To schedule and carry out our services.
•To send you marketing communications, if you have consented to receive them.
•To improve our Website and services.
•To comply with our legal and regulatory obligations.
5. Lawful Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
•Consent: Where you have given us clear consent to process your personal data for a specific purpose (for example, by ticking the consent box on our contact form to receive marketing communications).
•Contract: Where we need to process your data to perform a contract we are about to enter into or have entered into with you (for example, to provide you with a quote or to carry out an installation).
•Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, we have a legitimate interest in responding to your inquiries and improving our services.
6. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your personal data with the following parties for the purposes set out in this policy:
•Service Providers: We may share your data with third-party service providers who assist us with our business operations, such as IT and system administration services.
•Professional Advisers: We may share your data with our professional advisers, including lawyers, bankers, auditors, and insurers.
•Regulators and Other Authorities: We may be required to share your personal data with regulators and other authorities who require reporting of processing activities in certain circumstances.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Data Protection Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
•The right to be informed: You have the right to be informed about the collection and use of your personal data.
•The right of access: You have the right to access your personal data and supplementary information.
•The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
•The right to erasure: You have the right to have your personal data erased.
•The right to restrict processing: You have the right to request the restriction or suppression of your personal data.
•The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
•The right to object: You have the right to object to the processing of your personal data in certain circumstances.
•Rights in relation to automated decision making and profiling: You have rights in relation to automated decision making and profiling.
•The right to withdraw consent: If we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details in the “How to Contact Us” section below.
9. International Data Transfers
We do not transfer your personal data outside the United Kingdom.
10. Cookies and Tracking Technologies
Our Website may use cookies to enhance your experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
12. How to Contact Us
If you have any questions about this privacy policy or our privacy practices, or if you wish to exercise any of your data protection rights, please contact us:
•By email: info@pearsonair.co.uk
•By phone: 01483 399 463
13. Right to Complain
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
